What is not included in the annual maintenance subscription (AMS)?

Support services, including AMS subscriptions, do not include the following requests:

• any support that is not related to a suspected product defect
• programming support or extensive code reviews
• help analyzing or restoring corrupted PDF files
• writing additional sample code than what is available on our website
• writing custom code or consulting

If you require this, or any other type of additional support, it can be obtained at an additional charge. Please contact a Apryse representative at support@apryse.com for a quote.